Broke down? What to do, step by step

Updated October 2026

First, safety. Get the truck as far off the road as you can, turn on your hazard lights and put out your warning devices as required.

Then

Call your roadside service or dispatcher, share your exact location and what happened, and ask for an estimate before work starts. Take photos, and get every charge in writing.

Be ready next time

Keep a roadside plan, emergency numbers, basic tools, and spare fuses and lights. Use our breakdown checklist.